Advanced
4 hours
Available Online and In-Person


Learn the skills you need to be an expert Jira administrator.


This course is available for Cloud, Data Center, and Server customers.

In this training course, you’ll get hands-on experience performing important Jira administrator tasks. Through real-world business scenarios, you’ll learn tips and best practices to ensure your success as a Jira administrator. Topics include a solid introduction to site user management and product access as well as the following areas of Jira administration; global and project permissions, project roles, schemes, and the configuration of issue types, workflows, and screens. You configure both classic and next-gen projects  The course includes a variety of business use cases to assist you in understanding site and Jira administration, and best practices are emphasised for each topic


This course is designed for:  New Jira administrators who manage Jira Software, Jira Service Management, and/or Jira Work Management. 

Before Attending: We suggest you take  Jira Essentials With Agile Mindset , or  have experience using Jira and h ave a basic understanding of projects, issues, issue types, and workflow. 


After attending the course, you'll be able to:

  • Configure system settings
  • Set up/manage users and groups
  • Configure global permissions
  • Create and configure projects
  • Create issue types
  • Update workflows
  • Edit fields and screens
  • Configure project permissions and roles
  • Configure Jira


After completing this course, continue your Jira Administration education with  Jira Admin 2 .


Course Content (Cloud)


  1. Course Overview 
  2. Introducing Cloud Administration 
  3. Setting Up Your Site 
  4. Managing Site Users & Their Product Access 
  5. Configuring Jira 
  6. Configuring Global Permissions 
  7. Jira Projects Overview 
  8. Creating & Configuring Company-Managed Projects 
  9. Configuring Company-Managed Project Permissions
  10. Configuring Company-Managed Project Roles 
  11. Creating and Configuring Team-Managed Projects


Course Content  (Data Center & Server)


  1. Course Overview 
  2. Configuring Your System 
  3. Setting Up Users & Groups 
  4. Configuring Global Permissions 
  5. Creating & Configuring Projects 
  6. Configuring Project Roles & Permissions



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